“The wound is the place where the light enters” ~ Rumi

Grief, loss, and trauma often leave deep emotional wounds - invisible to others, but life-altering to those who carry them.Therapy can help us bring meaning, insight and connection to what we are going through. Rather than rushing to close the wound, we can create space to understand it, care for it and gently allow light to enter - in the form of self-compassion, awareness and resilience, finding moments of meaning and peace within the pain, so that organic healing can occur.If you’re navigating a difficult season, I provide a gentle, supportive space to help you make sense of what you’re feeling - at your own pace and in your own way, where you can talk as much or as little as you need to.Therapy is a deeply personal experience and finding the right support, can make all the difference. I offer a complimentary 20 minute consultation so you can share what you’re facing, and get a sense of how I work. There’s no pressure, just a chance to connect and see if it feels like the right fit for you.Sessions are held online in a private, secure space where you can talk freely and be heard with care and compassion, in the comfort of your own home.

About

• Bereavement
• Miscarriage
• Infertility
• Divorce
• Trauma

Bereavement & Complex Grief
Bereavement is not just sorrow, it is love honouring what is missed. There is no right or wrong way to grieve. It can feel isolating, overwhelming and unpredictable. Making sense of your loss may be difficult and speaking to others can sometimes feel impossible - especially when it feels like they may not truly understand. There is no timeline for grief. It takes the shape it needs to, in its own time.Complex grief may arise when the loss is sudden, traumatic or deeply connected to your sense of identity - for example, the death of a child, a partner or someone who was central to your everyday life. It can also include losses such as suicide, which often leave behind painful questions that may never have clear answers.It’s okay to fall apart before you begin to rebuild. I see you - and I will sit with you as you move through your grief, at your own pace. In this space, all of your thoughts and feelings are welcome.Grief-focused therapy offers a compassionate, non-judgemental space where you can begin to process the pain, shock and complexity of your loss. Together, we can explore difficult emotions such as guilt, anger, confusion or even relief, and gently begin to move toward a place of healing and meaning, while continuing to honour your loved one.

Miscarriage
Miscarriage is a deeply personal and often silent loss. While the world may move on quickly, or may not even recognise it as ‘real’ grief, those who’ve experienced a miscarriage know the truth: it’s the loss of a dream, a future, and a relationship that was already taking shape in body, heart and mind.This kind of loss can bring a complex mix of emotions; grief, guilt, anger, numbness, shame, even confusion. You may feel alone in your pain, especially if others don’t know what to say or try to minimise your experience. You might question your body, your choices, or your emotions. All of this is valid.Therapy offers a gentle and compassionate space where you can grieve, reflect and make sense of what you’re feeling - without pressure, judgment or timelines. Whether your loss was recent or happened many years ago, it still matters. You matter.You deserve care, support and space to honour your experience, at your own pace, in your own way. I’m here to walk alongside you as you navigate this deeply personal journey.

Infertility
Infertility can be a uniquely isolating and painful experience. Often invisible to the outside world, it may be carried in silence while you manage waves of grief, disappointment, frustration and uncertainty. It can feel as though life is moving forward for everyone else while you are stuck in a cycle of hope and heartbreak.For many, infertility is experienced as a profound loss - the loss of a vision, a timeline, a deeply held dream of family, identity or the future you had imagined. It can impact your sense of self, your relationships, and your emotional well-being. You may find yourself navigating medical appointments, invasive procedures, and difficult decisions, all while holding emotions that feel too heavy to share.Therapy offers a space to lay down what you’ve been carrying. Whether you’re in the midst of fertility treatments, exploring alternative paths to parenthood, or coming to terms with the possibility that things may not unfold as planned, you don’t have to go through it alone.In our work together, you’ll have space to process what this journey means for you, to express what often remains unspoken, and to begin finding steadiness, self-compassion, and clarity - whatever direction your path may take.

Divorce & Relationship Breakdown
The end of a relationship can be a deeply painful and disorienting experience. While it may not always receive the same recognition as bereavement, the emotional impact can be just as profound. You’re not only letting go of a partner, you may also be grieving the loss of identity, routine, shared memories, future plans and the sense of stability that came with the relationship.It can bring a complex mix of emotions; grief, anger, guilt, relief, fear, loneliness - all of which can be hard to untangle, especially when others expect you to move on or don’t fully understand what you’re going through. The pain can feel invisible, especially if you’re keeping it together for others or navigating practical upheavals like co-parenting, financial strain or a change in living arrangements.Therapy can offer a grounded, supportive space to help you process what’s happened, explore what you’ve lost and begin to reconnect with yourself outside the context of that relationship. Whether your breakup was recent or some time ago, whether it was your decision or not, your experience is valid.You don’t have to go through it alone. Healing is possible - one step, one day at a time and I am here to support you as you begin to rebuild from where you are now.

Post Traumatic Stress Disorder
PTSD isn’t always the result of a single, obvious event. Sometimes, trauma builds gradually from repeated losses, adverse childhood experiences or feeling unseen and unsupported during times of deep distress. For others, it may stem from a sudden and overwhelming event such as a bereavement, medical emergency, accident, or witnessing something deeply distressing.Trauma is often closely linked to grief and loss, especially when the loss is unexpected, traumatic, or surrounded by complex emotions. The death of a loved one by suicide, the experience of miscarriage, or the end of a significant relationship can all leave emotional wounds that are often misunderstood or minimised by others.You may feel stuck in the past, on edge, avoiding reminders or reliving moments through flashbacks, nightmares or intrusive thoughts. You might also feel numb and disconnected.These are not signs of weakness. They are survival responses; your mind and body’s way of protecting you from pain that once felt overwhelming.Trauma-informed therapy recognises that responses such as anxiety, dissociation, people-pleasing, emotional overwhelm, or shutting down began as intelligent adaptations to help you cope. In this kind of therapy, you won’t be rushed, judged or asked to relive painful memories before you are ready.Instead, we’ll work gently and collaboratively, at your pace. Together, we’ll focus on creating safety and stability, supporting you to reconnect with your body, rebuild your boundaries and rediscover your inner strength.Your story matters. Your nervous system will be honoured and your healing will be supported with care, compassion and respect every step of the way.

therapist

Nicola Fiveash Prof.Dip.Psy.C | MNCPS (Acc.)

Accredited Member of the National Counselling & Psychotherapy Society

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Welcome, I’m Nicola, founder of Therapy GLT and a qualified Psychotherapeutic Counsellor offering online therapy for those navigating grief, loss and trauma. I facilitate counselling sessions online, across the UK.My approach is gentle, compassionate and rooted in the understanding that healing is not linear. It is a deeply personal journey - one that unfolds in its own time and in its own way.You may be grieving someone close to you, adjusting to a major life change or carrying the weight of past trauma. Whatever you’re facing, I offer a safe and supportive space where all of your emotions are welcome.I work integratively, drawing on a range of therapeutic approaches to best support you at each stage of your journey. At the heart of my practice is the belief that being truly heard - without judgment, and with genuine kindness can be a powerful catalyst for healing.In our work together, I won’t offer quick fixes or advice. Instead, I’ll walk alongside you, creating space to explore your experiences and emotions, at your own pace.If this resonates for you, I would be honoured to support you.

• Get in touch

fees

Initial Consultation - Free (20 minutes)
An introductory call, where we have a chance to talk about what you’re going through and see if working together feels like a good fit - no pressure, no obligation.

• Book a consultation

Online Therapy sessions - £50 (50 minutes)
Sessions are held remotely using a secure, easy-to-use video platform, designed for healthcare settings.

• Learn more

Booking & Payments
Sessions are paid a week in advance via BACS. I kindly ask for at least 24 hours’ notice for cancellations or rescheduling. If less than 24 hours’ notice is given, the session fee will apply. Full details, including bank details and my cancellation policy, will be included in the counselling agreement you’ll receive before we begin.

Online therapy

Our sessions will take place via a secure and confidential video call platform Doxy.me, designed specifically for healthcare settings.I use Doxy to ensure that your online therapy experience is simple, seamless and easy to access. There’s no need to download anything or create an account. Simply click the link I email to you and you’ll be taken to a virtual waiting room where I’ll meet you at the time of our session.Here’s how it works:
• Before your session, I’ll email you a secure video call link.
• When you’re ready, simply click the link - it will open in your browser on a mobile, tablet or computer.
• You’ll be asked to enter your first name, then click ‘Check In’.
• You’ll be taken to a virtual waiting room, where I’ll see that you’ve arrived and begin the session shortly.Tips for a Smooth Session:
• Choose a quiet, private space where you feel safe and comfortable, feel free to bring a drink to your session.
• If possible, use headphones to improve sound quality and maintain privacy.
• Make sure your device is fully charged and has a working camera, microphone and a reliable internet connection.
• If you have any trouble connecting, don’t worry - just get in touch with me via text, phone, or email and we’ll sort it out together.

Contact

• Book a consultation

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Terms & Conditions

Welcome to Therapy GLT Online's website. By using this website, you agree to the following terms and conditions. If you do not agree, please do not use this site.

1. Information Only
The content provided on this website is for informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. If you are in crisis or need urgent mental health support, please contact emergency services or a qualified crisis helpline in your area.

2. Therapeutic Services
I provide therapeutic services to clients dealing with grief, loss, trauma and related emotional challenges. All services are subject to availability and suitability based on initial consultation.Entering into therapy is a mutual agreement that will be discussed and confirmed prior to starting sessions.

3. Client Responsibility
By engaging with this website or booking a session, you acknowledge that therapy is a collaborative process and that progress may vary. You remain responsible for your decisions, actions and well-being throughout the process.

4. Fees
Counselling sessions are charged at £50 per 50 minute individual online session.
Fees are payable a minimum of 24 hours before the session, by BACS payment.

5. Booking and Cancellation
An Initial consultation can be booked directly via the Contact page. If you decide to commence therapy, ongoing weekly sessions can then be mutually agreed. Cancellations require 24 hours’ notice. Missed sessions or late cancellations will be charged in full, unless otherwise agreed.

6. Privacy and Confidentiality
All personal information submitted through this website (e.g. contact or booking forms) is handled with confidentiality and in compliance with applicable data protection laws (such as GDPR).
Please refer to the Privacy Policy for more details on how your data is used and protected.

7. Intellectual Property
All content on this website, including text, branding and resources, is the property of Therapy GLT Online, unless otherwise stated. Reproduction or redistribution is prohibited without prior written consent.

9. Limitation of Liability
While I strive to ensure accurate and helpful information, I make no guarantees regarding the outcomes of therapy. I am not liable for any loss or damage resulting from the use of this website or services provided.

10. Changes to These Terms
These terms may be updated at any time. It is your responsibility to check this page periodically for updates. Continued use of the site after changes constitutes acceptance.

Contact
If you have any questions about these terms and conditions, please contact: [email protected]

Last updated: May 2025

Privacy Notice

What Information is Collected
When you contact me or begin therapy, I may collect:
• Your name, address, phone number, and email address
• Emergency contact details
• Date of birth and GP details
• Relevant medical / mental health history
• Notes from our sessions (brief, factual)
• Communication records (e.g., emails, messages, scheduling information)

Why your Data is Collected
I use this data to:
• Provide safe, effective counselling services
• Contact you about sessions or changes
• Fulfil my legal, ethical, and professional responsibilities
• Keep appropriate records in line with my insurer and professional body requirements

Lawful Basis for Processing
Under the UK GDPR, the lawful bases I rely on are:
• Contract – to deliver counselling services you have requested
• Legitimate interests – to manage my practice responsibly
• Consent – for specific uses, such as sending resources
• Vital interests / Legal obligation – if I am required to break confidentiality due to serious risk or legal duty

Confidentiality & Supervision
Our work together is confidential. I regularly discuss my work with a qualified clinical supervisor to ensure good practice. These discussions are anonymised—your identity is not revealed.Confidentiality may be broken if:
• There is risk of serious harm to you or someone else
• I am legally obliged to disclose information (e.g. terrorism, drug trafficking, safeguarding)I will always aim to speak to you first, if this becomes necessary.

Online Counselling
Sessions take place by video call.
• I take all reasonable steps to protect your privacy when using technology.
• You are responsible for ensuring you’re in a private space where you won’t be interrupted or overheard.
• No platform is completely secure. By working with me online you accept the potential risks (e.g. call interception, internet failures).
• If we are disconnected during a session, I will attempt to reconnect or follow up via email or phone.I only work with clients based in the United Kingdom.

How I Store Your Data
• Paper notes (if used) are kept in a locked, secure location.
• Digital records (e.g. emails, notes, calendar entries) are stored on encrypted, password-protected devices.
• Data is retained for 7 years after therapy ends, as required by my insurer. It will then securely deleted or destroyed.

Your Rights
Under UK GDPR, you have the right to:
• Access your personal data
• Request corrections or deletions
• Withdraw consent (where applicable)
• Object to or restrict processing
• Lodge a complaint with the ICO (www.ico.org.uk)

Third Parties
I do not share your data with any third parties for marketing purposes. I may use trusted services for scheduling, email, or video calls, all of which are expected to be GDPR-compliant. I will never sell your data.

Contact
If you have any questions or concerns about how your data is handled, please contact: [email protected]
ICO Registration Number: [Your ICO Number]

Help Lines

For urgent medical attention or when there is a risk to life, please call 999